Privacy Policy

This Privacy Policy explains how ANS Software Solutions LLC ("we," "us," or "our"), which operates FixMyPlumbingNow and this website, collects, uses, and shares information about you. FixMyPlumbingNow is a referral and marketing service that connects homeowners with independent, third-party plumbing professionals. By using this site or calling a number displayed on it, you agree to the practices described here.

Information we collect

Information you provide

When you place a call to a number on this site, we and our call-tracking partners may collect your phone number and any information you choose to share during the call, such as your name, address, and a description of your plumbing problem.

Information collected automatically

• Your IP address and approximate location, including ZIP code and state derived from your IP address.
• Device and browser information, such as browser type, operating system, and referring pages.
• Pages you view and links you click, including click-to-call actions.

Cookies and tracking technologies

We use cookies and similar technologies, including Google Tag Manager, Google Ads, Google Analytics, and Ringba call tracking, to measure advertising performance, attribute calls to campaigns, and improve the service. These partners may set their own cookies and identifiers.

Call recording and monitoring

Calls placed to numbers on this site may be recorded and monitored by us, our call-routing partners, or the plumbing professionals you are connected with, for quality assurance, training, routing, and compliance purposes. By calling, you consent to such recording and monitoring. If you do not consent, please do not place the call.

How we use information

• To connect and route your call to a third-party plumbing professional who serves your area.
• To pass location details, such as ZIP code and state, so calls can be routed to a relevant local provider.
• To measure and improve advertising, including recording call conversions.
• To detect and prevent fraud, abuse, and technical issues.
• To comply with legal obligations.

How we share information

• Third-party service providers and marketing partners. We share your phone number, location, and call details with independent plumbing professionals, lead buyers, and marketing partners in our network so they can respond to your request.
• Vendors. We share information with vendors who support the service, such as call-tracking, analytics, and hosting providers.
• Legal and safety. We may disclose information to comply with law, enforce our terms, or protect rights and safety.

Your consent to be contacted (TCPA)

By placing a call or providing your telephone number, you consent to be contacted by us and by the plumbing professionals and partners we connect you with, at the number you provide, including by phone call and text message, regarding your request. Consent is not a condition of any purchase. Message and data rates may apply. You may revoke consent or request to stop contact at any time by contacting us or by asking the caller to stop. You may also register your number with the National Do Not Call Registry.

Your privacy choices

You can control cookies through your browser settings and opt out of certain advertising through the Google Ads Settings and industry opt-out pages. Because we are operated by a California company, residents of California and other states may have rights to know, access, correct, or delete personal information, and to opt out of the sale or sharing of personal information. To exercise these rights, contact us using the details below.

Data retention and security

We retain information for as long as needed to provide the service and for legitimate business and legal purposes. We use reasonable measures to protect information, though no method of transmission or storage is completely secure.

Children

This site is not directed to children under 18, and we do not knowingly collect information from them.

Third-party links

This site and the professionals we connect you with may operate their own sites and privacy practices, which we do not control. Please review their policies directly.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the "last updated" date above will reflect the revision.

Contact us

ANS Software Solutions LLC
37139 Denning Terrace #1003, Fremont, CA 94536
Email: support@fixmyplumbingnow.us